Frequently Asked Questions
1. Who can use METU Survey Service?
All presently employed METU personnel and graduate students.
2. How can I apply to the METU Survey Service?
If you are a METU personnel, you can access the page, https://anket.metu.edu.tr/admin and by entering your user code and password, start to use the service without any further applications.
3. How can I access METU Survey Service?
By using the same user name and password that you use at METU central servers, you can enter the site, https://anket.metu.edu.tr/admin. The operations like creating and publishing surveys, arranging the participant information, showing the responses etc. are all done on this site.
4. How can I get information on LimeSurvey software?
The detailed features list of Limesurvey software can be accessed at this link. To access the Limesurvey software help and documentation page, see this link. You can also access LimeSurvey support forums by following link. There, you will find the forums organized according to their subjects.
5. How can I create a survey using METU Survey Service?
After logging in, click on "Create a new survey" button so as to create, import or copy a survey.
6. Can I test the survey before activation?
By clicking on the "Preview survey" in the admin panel, you can preview and test your survey.
7. How can I see the responses to my surveys?
Using the Responses on Survey menu, you can review all the complete and incomplete responses. When your survey expires or when you want to withdraw it, you must stop the survey.
8. Can I form anonymous (whose attendants are not known) and non-anonymous (whose attendants are known), or open to all/specific category surveys by using the METU Survey Service?
While creating a survey, you can choose among various accessibility options according to your purpose. METUSurvey allows forming anonymous, non-anonymous, open to public or restricted access surveys. You can access these options through "Participant settings" menu. However, this option must be set before activating the survey. After the activation of the survey, this option cannot be changed without stopping the survey.
9. Can I modify a survey after activation?
To give access to a survey, you need to activate it first. In an activated survey, you can only change the code/title/content of the questions, name/explanation for question groups, contents of the answer options and the name/explanation of the survey. You need to deactivate the survey if you want to add or delete questions, question groups, sub-questions and to change their codes.
10. What is an access token?
Access tokens are some kind of passwords used for participants to access surveys. These passwords are composed of a number of characters which can be either manually or automatically generated. Once the anonymized responses option is on, access tokens are sent to the e-mail addresses of the invited attendants. In this way, only those who are invited can access the survey and answer the questions.
11. Where can I direct my questions and problems regarding METU Survey Service?
You can post your questions and problems to our contact page.